Q1. All of the following are group task roles that people have to play in group communication or group activity, except:
- A.Initiating or opinion seeking
- B.Consensus seeking
- C.Devil’s advocate✓ Correct
- D.Harmonizing
Q2. Which of the following is a person in a group activity whose job is to keep the discussion moving by stimulating members to reach their goal?
- A.Devil’s advocate
- B.Agent
- C.Energizer✓ Correct
- D.Coordinator
Q3. Which of the following is not a way to avoid faulty logics in persuasive writing?
- A.Avoid oversimplifying a complex issue
- B.Avoid assuming a true cause
- C.Avoid faulty analogies✓ Correct
- D.Avoid using credible evidence
Q4. Contexts the way the message is delivered and is known as:
- A.Paralanguage✓ Correct
- B.Lateral language
- C.Contextual language
- D.Metalanguage
Q5. Which of the following is the first element in the listening process?
- A.Listening
- B.Hearing✓ Correct
- C.Filtering
- D.Interpreting
Q6. Which one of the following is NOT a common reason for disruptive behavior?
- A.Resistance to change.
- B.Reappearance of the presenter.✓ Correct
- C.Boredom.
- D.Disagreement.
Q7. In which of the following seating arrangements, people in the audience are seated in rows and columns without tables?
- A.Theater style✓ Correct
- B.Semi-circle
- C.Classroom style
- D.U-shape
Q8. Which one of the following is a planned and rehearsed speech that uses different words during rehearsals?
- A.Manuscript speech
- B.Memorized speech✓ Correct
- C.Impromptu speech
- D.Extemporaneous speech
Q9. In a well-planned presentation where there is no need to record information that comes up on the spot, there may be no need for:
- A.Photographic slides
- B.Chalk or dry-erase boards✓ Correct
- C.CD-ROM or DVD
- D.Overhead projector
Q10. Which of the following are central features of a group?
- A.Interaction
- B.Interdependence
- C.All of the given options✓ Correct
- D.None of the given options
Q11. While using a flip board in presentation, 6x6 formula is used. What does it refer to?
- A.6 sentences with 6 different colors on one chart
- B.6 words in every sentence written in 6 different colors
- C.6 lines, each having 6 words on a sheet✓ Correct
- D.6 charts with 6 lines each
Q12. Diagrams are excellent for conveying all of the following, except:
- A.Information about size
- B.Information about shape
- C.Information about audience✓ Correct
- D.Information about proportion
Q13. How many general parts a basic speech must have?
- A.Three✓ Correct
- B.Four
- C.Five
- D.Two
Q14. All of the following statements are the purposes of forming an outline for a speech one.
- A.It helps put order to the information.
- B.It serves as a model to check your work.
- C.It helps to build confusion for the listeners.✓ Correct
- D.It helps organize the main points.
Q15. Q&A is an abbreviation of which of the following?
- A.Quest and availability
- B.Question and answer✓ Correct
- C.Question and anticipation
- D.Query and analysis
Q16. Which of the following is the most appropriate definition of group communication?
- A.Any interaction between two or more persons
- B.Any time two or more persons influence each other✓ Correct
- C.Any collection of two or more persons
- D.Any written exchange between persons
Q17. Which one of the following groups often meets face to face with a common purpose in mind?
- A.Informal group
- B.Formal group✓ Correct
- C.Universal group
- D.Reference group
Q18. All of the following tactics can be employed for dealing with disruptive incidents EXCEPT:
- A.Detour
- B.Delay
- C.Drag✓ Correct
- D.Disarm
Q19. Which of the following pattern is most appropriate when you used the problem/solution method?
- A.Spatial
- B.Topical
- C.Logical✓ Correct
- D.Chronological
Q20. All of the following are the types of comments from an audience EXCEPT:
- A.Agreement
- B.Addition
- C.Arbitrate✓ Correct
- D.Argument
Q21. Select which of the following is the method of arranging your subject's main points in a time sequence?
- A.Spatial order
- B.Chronological order✓ Correct
- C.Topical order
- D.Causal order
Q22. To find the right media for your presentation you need to first determine which one of the following?
- A.The size of your audience.
- B.Equipment and supply limitations
- C.All of the given options✓ Correct
- D.None of the given options
Q23. A presenter who speaks too loudly may be perceived as which of the following?
- A.Bombastic
- B.Aggressive✓ Correct
- C.Insensitive to listeners
- D.Confident
Q24. An effective presenter uses pitch changes to indicate a change in the message. At the end of a sentence, raising the pitch signifies which of the following?
- A.A question✓ Correct
- B.Statement
- C.A command
- D.An exclamation
Q25. Business associates can be a helpful source for:
- A.Identifying probable questions and objections✓ Correct
- B.Can reveal questions and concerns
- C.It is helpful to recall the questions
- D.Rehearsing the presentation
Q26. Which one of the following refers to the seating arrangement in which people in the audience are seated in rows and columns without tables?
- A.Theater-style arrangement✓ Correct
- B.Conventional classroom style
- C.Modified T-formation
- D.U-shape arrangement
Q27. A presenter can prepare effective responses by which of the following?
- A.Anticipating
- B.Answering
- C.All of the above✓ Correct
- D.None of the above
Q28. Speaking notes for speech should be:
- A.Legible✓ Correct
- B.Unobtrusive
- C.Detailed
- D.Illegible
Q29. A good rule to recall when using statistics is:
- A.The more statistics, the better the effectiveness
- B.Rounding and using a few key statistics is ineffective
- C.Rounding and using a few key statistics is generally most effective✓ Correct
- D.Statistics should never be used
Q30. Select which of the following is the practice of altering the tone and/or pitch of voice to more clearly express or magnify meaning:
- A.Inflection✓ Correct
- B.Articulation
- C.Pauses
- D.Projection
Q31. A presenter who consistently speaks at a rapid rate may be perceived as:
- A.To be nervous
- B.Impatient
- C.All of above✓ Correct
- D.None of above
Q32. A presenter can prepare effective responses to questions by following all of the given steps EXCEPT one. Which one is that?
- A.Anticipating
- B.Answering
- C.Recording✓ Correct
- D.Practicing
Q33. All of the following are Essential parts of a letter EXCEPT:
- A.Letterhead
- B.Salutation
- C.Subject line✓ Correct
- D.Body
Q34. When applied to business messages 'correctness' means all of the following, EXCEPT:
- A.Use the right level of language
- B.Use correct grammar and punctuation
- C.Check font style✓ Correct
- D.Use accurate facts
Q35. The term pitch refers which of the following?
- A.The degree lowness of Sound
- B.The degree of highest of sound
- C.All of the Given✓ Correct
- D.None of the Given
Q36. Audience information such as age, gender, education, and socioeconomic status falls into a category known as:
- A.Profiling
- B.Demographics✓ Correct
- C.Psychographics
- D.Segmentation
Q37. Which of the following is a strategy for better listening?
- A.Listen for feelings as well as facts.✓ Correct
- B.Listen for facts, not feelings
- C.Listen for feelings only.
- D.Ignore the speaker's tone
Q38. Mediated communication occurs through:
- A.Letters, reports, forms, and interoffice memoranda✓ Correct
- B.Letters, newspapers, and radio
- C.Newspapers, books, and TV
- D.Face-to-face conversations only
Q39. What is involved in the communication process?
- A.Idea-encoding-channel-decoding-feedback✓ Correct
- B.Information-channel-receiver
- C.Sender-receiver-channel
- D.Encoding-decoding only
Q40. Select who/which of the following is responsible to initiate actions to overcome physical barriers:
- A.Sender✓ Correct
- B.Receiver
- C.Medium
- D.Channel
Q41. A thesis statement is a ___ of your speech.
- A.Core idea or bottom line✓ Correct
- B.End of the speech
- C.Body
- D.Introduction
Q42. ___ is a process which demands that full attention be paid to the spoken material.
- A.Speaking
- B.Listening✓ Correct
- C.Dialogue
- D.Reading
Q43. When centering on the audience, you start by finding ___ that enable you to identify with them.
- A.Rare traits
- B.Common traits✓ Correct
- C.Unusual quality
- D.Distinct features
Q44. Which of the following is correct about human memory?
- A.Not very sharp
- B.Reconstructive✓ Correct
- C.Poorly developed
- D.Perfect
Q45. Self-confident individuals stand more erect than those:
- A.who lack confidence✓ Correct
- B.who are submissive
- C.who are arrogant
- D.who are confident
Q46. Which type of speaking relies on speaking notes?
- A.Manuscript✓ Correct
- B.Memorized
- C.Impromptu
- D.Extemporaneous
Q47. All of the following correct about the rules of finding a topic of speech except:
- A.begin early
- B.choose a topic you are interested in
- C.electronic periodical indexes✓ Correct
- D.narrow the topic
Q48. Which of the following is not a demographic characteristic?
- A.sex
- B.age
- C.cultural background✓ Correct
- D.education
Q49. Which one of the following patterns is especially effective if the audience already knows that the problem exists?
- A.problem/solution order
- B.cause/effect order✓ Correct
- C.deductive order
- D.spatial order
Q50. All of the following statements are the purposes of forming an outline for a speech EXCEPT one. Which one is it?
- A.It helps put order to the information
- B.It serves as a model to check your work
- C.It helps to build confusion for the listeners✓ Correct
- D.It helps to organize ideas
Q51. All of the following types of periodicals except:
- A.Journals
- B.Magazines
- C.Note-cards✓ Correct
- D.Newspapers
Q52. All of the following are the purposes of introduction except
- A.Avoid to the audience✓ Correct
- B.Getting the audience's attention
- C.Introducing your thesis
- D.Establishing your rapport or credibility with the audience
Q53. Which of the following refers to the degree of highness or lowness of a sound?
- A.Pitch✓ Correct
- B.Speed
- C.Volume
- D.Rate
Q54. Which one of the following is an interpersonal need to exercise leadership and prove one's abilities?
- A.Control✓ Correct
- B.Inclusion
- C.Affection
- D.Power
Q55. How many components do self-concept has?
- A.Two✓ Correct
- B.Five
- C.Four
- D.Three
Q56. Which one of the following is an interpersonal need to establish identity with others?
- A.Inclusion✓ Correct
- B.Control
- C.Affection
- D.Power
Q57. All of the following are the levels of communication EXCEPT:
- A.Intrapersonal Communication
- B.Interpersonal Communication
- C.Mediated Communication
- D.Frame Communicatoin✓ Correct
Q58. Non verbal messages are extremely important because __________.
- A.They comprise well over all of our communication in face-to-face settings
- B.They are often more reliable because they are hard to face
- C.In a number of situations, we rely on them more than on verbal cues.
- D.All of the given reasons✓ Correct
Q59. Which of the following involves grasping what the speaker means by seeing the ideas and information from his/her point of view?
- A.Listening✓ Correct
- B.Hearing
- C.Filtering
- D.Speaking
Q60. Types of media used to direct information upward are:
- A.Reports, interoffice memos and supervisor subordinate conferences✓ Correct
- B.Letters, newspapers and radio
- C.Newspapers, books and interoffice memos
- D.TV, radio and wall chalking
Q61. Which type of communication it would be when co-workers decide to meet to deal with a problem?
- A.Upward
- B.Horizontal✓ Correct
- C.Downward
- D.Intrapersonal
Q62. Which of the following option of anticipating part of speech can reveal questions and concerns that may be raised during presentation?
- A.Planning✓ Correct
- B.Previous experience
- C.Common concerns
- D.Input from associates
Q63. All of the following are the common reasons for disruptive behavior EXCEPT one. Which one is that?
- A.Resistance to change
- B.Resentment of the presenter
- C.Repetition of behavior that is successful for the detractor
- D.Reappearance of the presenter✓ Correct
Q64. At what point does an introduction begin?
- A.It begins the moment you address the audience.✓ Correct
- B.It begins at the middle of your speech.
- C.It begins at any moment during your speech.
- D.All of the given options
Q65. Visual aids perform which of the following functions?
- A.Emphasizing important points
- B.Illustrating how things work
- C.Illustrating how things related to one another
- D.All of given option✓ Correct
Q66. A speech designed to change or reinforce the audience's beliefs or actions. This is an example of:
- A.Informative speech
- B.Ceremonial speech
- C.Persuasive speech✓ Correct
- D.None of the given options
Q67. All of the following steps are found in the planning stage of business writing, EXCEPT:
- A.Determine your purpose
- B.Consider your reader
- C.Choose your idea
- D.Proofreading✓ Correct
Q68. Which of the following is NOT the stage of effective business writing?
- A.Planing Stage
- B.Drafting Stage
- C.Organizing Stage
- D.Theater Stage✓ Correct
Q69. Which of the following is the most appropriate opening for an invitation to a fund-raising event?
- A.Explain the purpose of the event.✓ Correct
- B.Give details of the event.
- C.Extend the invitation
- D.Remind the recipient to bring a checkbook
Q70. Letters of invitation include:
- A.Speaking invitations
- B.Informal social invitation
- C.Formal social invitations
- D.All of the given options✓ Correct
Q71. The direct plan can be used for which one of the following?
- A.Sales messages✓ Correct
- B.Request refusals
- C.Claims
- D.None of the given options
Q72. Film, direct mail campaign, pamphlet, brochure, etc are the modes of:
- A.Mediated Communication
- B.Mass Communication✓ Correct
- C.Person to group communication
- D.None of the above
Q73. What is involved in communication process?
- A.Idea - encoding - channel - decoding - feedback✓ Correct
- B.idea - information - channel - receiver
- C.Information - channel - receiver
- D.Sender - receiver - channel
Q74. Each morning Amna decides how to dress? what to eat? where to go? etc. This refers to which of the following level of communication?
- A.Interpersonal Communication
- B.Mediated Communication
- C.Intrapersonal Communication✓ Correct
- D.Person-to-Group Communication
Q75. What does limited eye contact signal?
- A.Control
- B.Dishonesty✓ Correct
- C.Intimidation
- D.Playfulness
Q76. In USA, maintaining eye contact while talking with elders show confidence, in Pakistan, it shows disrespect. What does this example depict?
- A.The interpretation of body language is universal
- B.The interpretation of body language is not universal✓ Correct
- C.The interpretation of body language is same worldwide
- D.The interpretation of body language is global.
Q77. Which of the following is/are example(s) of interpersonal exchange?
- A.Conversation
- B.Dialogues
- C.Small group discussion
- D.All of the given options✓ Correct
Q78. Letters, reports, stockholder reports, proposals, stockholder meetings, telephone conversations, and conferences are types of media used by an organization to communicate?
- A.Internally
- B.Externally✓ Correct
- C.Personally
- D.None of the above options
Q79. All of the following are the levels of listening except?
- A.Active Listening
- B.Protective Listening
- C.Partial Listening
- D.Critical Listening✓ Correct
Q80. Probing is?
- A.Attempting to explain what the sender’s statement means.
- B.Attempting to gain additional information, continue the discussion, or clarify a point✓ Correct
- C.Attempting to evaluate the credibility of the sender
- D.Making a judgement about the worth of sender’s statement
Q81. The word ‘Communication’ is derived from the Latin word ‘Communico’ which means
- A.To Share✓ Correct
- B.To respond
- C.To give
- D.To tell
Q82. The process by which individuals resolve issues in an informal or formal atmosphere, or when issues are resolved as part of the ongoing interactions between individuals is known as
- A.Conflict resolution✓ Correct
- B.Conflict prevention
- C.Effective communication
- D.Communication breakdown
Q83. Which of the following is a form of communication in which messages are sent to large, public, dissimilar, anonymous, distant audiences using some intermediate instrument of transfer?
- A.Mediated Communication
- B.Mass Communication✓ Correct
- C.Interpersonal Communication
- D.Group Communication
Q84. All of the following show the qualities of effective speaker except one. Which one is?
- A.Understands the nature of audiences and adapts speeches to audiences.
- B.To keep in mind the audiences care
- C.Find the common traits
- D.To avoid the audience’s choice✓ Correct
Q85. The medium which is used by the sender to transmit his message to the receiver during communication process is known as:
- A.Channel✓ Correct
- B.Decoder
- C.Recorder
- D.Transmitter
Q86. Being resistant to issues which are contrary to already existing ideas hampers the process of:
- A.Evaluation
- B.Transmission
- C.Communication✓ Correct
- D.Production
Q87. Which one of the following defines interpersonal communication as communication that occurs between people who have known each other for some time?
- A.Developmental view✓ Correct
- B.Contextual view
- C.Relative view
- D.Virtual view
Q88. Motivation is the process of:
- A.Satisfying internal needs through actions and behaviors✓ Correct
- B.Resolving issues in an informal or formal atmosphere
- C.Maintaining Public Relations
- D.Working with other employees in a depressed atmosphere
Q89. All of the following correct about rules of finding a topic of speech except:
- A.Begin early
- B.Choose a topic you’re interested in
- C.Select a topic you know about or easily research
- D.Electronic Periodical Indexes✓ Correct
Q90. All of the following are the barrier to communication, EXCEPT
- A.Over Communication
- B.Conflicting Information
- C.Language Differences
- D.Composing message at proper level✓ Correct
Q91. Which of the following is not a form of non verbal communication?
- A.Gestures
- B.Facial expressions
- C.Appearance
- D.Radio Interview✓ Correct
Q92. Which of the following is a method of arranging information by dividing it into parts?
- A.Spatial pattern
- B.Chronological pattern
- C.Topical pattern✓ Correct
- D.Logical pattern
Q93. Broadly classifying the barriers, select how many kinds of communication barriers exists?
- A.Three✓ Correct
- B.Four
- C.Five
- D.More than seven
Q94. In verbal communication one’s physical appearance affects the .........?
- A.Message✓ Correct
- B.Channel
- C.Sender
- D.Status
Q95. Which of the following barriers are most often the hardest to identify and reduce or eliminate?
- A.Physical barriers
- B.Listener barriers✓ Correct
- C.Sender barriers
- D.None of the above
Q96. An opinion condition, value, attitude, or feeling of all the following characteristics are expressed in which of the following?
- A.Thesis statement✓ Correct
- B.Subject of the topic
- C.Speech topic
- D.References
Q97. Which of the following statement has biased language?
- A.Most Germans are direct in their communication
- B.Jews generally make business people
- C.Some japanese business people can not speak English✓ Correct
- D.Older people generally have lower energy levels.
Q98. .......... itself is probably the most common barrier to effective communication.
- A.Language✓ Correct
- B.Information
- C.Speech
- D.Communication
Q99. A simple sentence that makes a statement or expresses an attitude, opinion, condition, position, or feeling about the subject. It is called which of the following.
- A.Speech
- B.Thesis statement✓ Correct
- C.Introduction
- D.Outline
Q100. While talking to your friend underneath an elm tree, you hear the sounds of birds singing and this distracts you from your conversation. What would you call it?
- A.Feedback
- B.Psychological noise
- C.Physical noise✓ Correct
- D.Physiological noise
Q101. Which of the following is the practice of altering the tone and/or pitch of voice to more clearly express or magnify meaning
- A.Inflection✓ Correct
- B.Articulation
- C.Pauses
- D.Fillers
Q102. Which of the following is not a tool for capturing audience attention?
- A.Rhetorical questions
- B.Style of delivery
- C.Startling statements
- D.Time period✓ Correct
Q103. A facial expression that reveals axniety on speaker’s face causes an audiance to feel?
- A.Relaxed
- B.Anxious and uneasy✓ Correct
- C.Confident
- D.Sleepy
Q104. All of the following are correct about magazines except:
- A.Magazine articles tend to be shorter and more general.
- B.Magazines are a type of periodical.
- C.Magazines publish articles written for a general audience.
- D.Articles in magazines usually include bibliographies✓ Correct
Q105. Jumps to conclusions. This is an example of:
- A.Listener barrier✓ Correct
- B.Sender barrier
- C.Physical barrier
- D.Noise
Q106. Which of the following is not the type of electronic periodical indexes?
- A.World Wide Web
- B.CD-ROM
- C.Online systems
- D.Journals✓ Correct
Q107. A facial expression that reveals anxiety on speaker’s face causes an audience to feel:
- A.Relaxed
- B.Anxious and uneasy✓ Correct
- C.Confident
- D.Sleepy
Q108. Which one of the following seating is the most common for proactive presentation delivered to large audiances?
- A.Conventional Theater Style✓ Correct
- B.Conventional Classroom Style
- C.Modified T-Formation
- D.V-Formation
Q109. Supporting material can serve which of the following?
- A.Apply clarity
- B.Increase interest
- C.Provide proof
- D.All of the given options✓ Correct
Q110. Business Associates can be helpful source for:
- A.Identifying robable questions and objections✓ Correct
- B.Can reveal questions and concerns
- C.It is helpfull to recall the question
- D.None of the given option
Q111. Which of the following can help the presenter to avoid a computer catastrophe?
- A.Have a contingency plan
- B.Have back-up technical support available
- C.Use the internet in real time
- D.Have a contingency plan and back-up technical support available✓ Correct
Q112. Which of the following is NOT used in oral speaking style?
- A.Mostly long sentences✓ Correct
- B.Personal pronouns freely
- C.Active voice
- D.Contractions often
Q113. All of the steps are essential to an effective response of questions Except :
- A.Listen
- B.Discern
- C.Anticipation
- D.Answer✓ Correct
Q114. If your objective is to try to change what an audiance thinks or does, what should be your general goal or general purpose?
- A.To inform
- B.To persuade✓ Correct
- C.To teach
- D.To entertain
Q115. Articulate speech is characterized by:
- A.Correct pronunciation and clear enunciation✓ Correct
- B.Vocal trait
- C.Combination of pitch and strength
- D.More clearly express or magnify meaning
Q116. All of the following are the characteristics of concrete writing EXCEPT
- A.Specific
- B.Definite
- C.Vivid
- D.Vague✓ Correct
Q117. To find the right media for your presentation you need to first determine which of the following:
- A.The size of your audience
- B.Equipment and supply limitations
- C.The presentation budget
- D.All of the given options✓ Correct
Q118. How can the credibility of a presenter be increased?
- A.Being well dressed and well groomed
- B.Complimenting the audience
- C.Demonstrating your sincerity
- D.All of the given options✓ Correct
Q119. Which of the given sentences is bias free?
- A.Please share this report with your supervisor. He will find it interesting✓ Correct
- B.Mr. Usman, aged 55 has just joined our Technical Department
- C.Mr. Umer is unusually tall Asian
- D.Workers with physical disabilities face many barriers on the job
Q120. Which of the following cannot result from incomplete messages?
- A.Loss of goodwill
- B.Loss of valued customers
- C.Loss of sales
- D.Gaining good name✓ Correct
Showing the first 120 of 142 MCQs.